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What is Shopify? All Features, Plans & FAQs You Should Know

September 8, 2025
What is Shopify? All Features, Plans & FAQs You Should Know

If you’ve ever thought about starting an online store, chances are you’ve come across the name Shopify. It is one of the most popular eCommerce platforms in the world, powering more than 4 million online stores. Whether you’re a small business owner, a freelancer, or someone looking to build a brand from scratch, Shopify offers everything you need to sell online — without needing to be a tech expert.

In this detailed guide, we’ll explain:

What is Shopify?

Shopify is a powerful, cloud-based eCommerce platform designed to help individuals, small businesses, and large enterprises create, manage, and grow their online stores with ease. It offers an all-in-one solution, integrating website creation, product management, payment processing, shipping solutions, and marketing tools into a single, user-friendly platform.

One of Shopify’s biggest advantages is that it requires no advanced technical skills. You don’t need to worry about coding, server setup, or complex backend configurations—Shopify handles all the technical aspects for you. This allows you to focus entirely on what matters most: showcasing your products, reaching customers, and scaling your business.

Whether you’re just starting out or running a large-scale online enterprise, Shopify provides the flexibility, tools, and support you need to turn your eCommerce vision into reality.

Read also: Shopify Store Setup Guide

Why is Shopify So Popular?

The main reason Shopify is so popular is its simplicity combined with powerful features. Unlike traditional website development, you don’t need to hire a web developer or learn coding. Everything is designed for ease of use, especially for beginners.

Key Reasons for Shopify’s Popularity

FeatureWhy It’s Popular
Ease of UseDrag-and-drop interface, no coding required
ScalabilityWorks for small startups as well as large enterprises
Payment Options100+ payment gateways
Mobile-FriendlyStores look great on smartphones automatically
App Store8,000+ apps to add extra features
24/7 SupportLive chat, email, and phone support

Shopify Features for Beginners

Shopify offers a wide range of tools that make it one of the easiest and most powerful eCommerce platforms for beginners. Whether you’re launching a small business or expanding an existing one, these features help you build, manage, and grow your online store with ease.

1. Themes and Templates
Shopify provides over 100+ professionally designed themes and templates that let you create a beautiful, fully responsive online store—without any coding skills. You can customize colors, fonts, layouts, and images to perfectly match your brand identity.

2. App Store
The Shopify App Store offers thousands of plugins and integrations that enhance your store’s functionality. You can add tools for SEO optimization, marketing automation, email campaigns, shipping management, customer reviews, and much more—all with just a few clicks.

3. Multiple Sales Channels
With Shopify, you can sell your products on multiple platforms such as Facebook, Instagram, TikTok, Amazon, and eBay. This multichannel integration helps you reach a wider audience and manage all your sales from one central dashboard.

4. Shopify Payments
Shopify’s built-in payment gateway—Shopify Payments—allows you to accept credit cards, debit cards, UPI, and online wallets instantly. It eliminates the need for third-party payment gateways and offers lower transaction fees, making checkout smoother for your customers.

5. Mobile App
The Shopify mobile app lets you manage your store anytime, anywhere. You can check inventory, fulfill orders, track sales, and even chat with customers directly from your smartphone. It’s perfect for business owners who want to stay connected on the go.

6. Analytics Dashboard
Shopify comes with a powerful analytics and reporting dashboard that helps you understand your business performance. You can track sales, orders, customer behavior, conversion rates, and other key metrics to make informed decisions and boost your growth.

Shopify Pricing Plans

Shopify offers different plans depending on your needs.

PlanMonthly CostBest ForFeatures
Basic$39/monthBeginnersOnline store, 2 staff accounts, basic reports
Shopify$105/monthGrowing businessesMore reports, 5 staff accounts, better shipping rates
Advanced$399/monthLarge businesses15 staff accounts, advanced reports, lowest transaction fees
Starter$5/monthSocial media sellersSell via links, no full online store
Shopify PlusCustom pricingEnterprisesCustom features, unlimited scalability

Read also: How Much Does It Cost to Build a Shopify Website?

Step-by-Step Guide to Creating a Shopify Store

Setting up a Shopify store is easier than you think, but to make it successful, you need to follow each step carefully. Here’s a detailed, beginner-friendly guide:

Step 1: Sign Up for Shopify

  • Visit Shopify.com and click on Start Free Trial.
  • Enter your email address, password, and store name (make it unique and brand-focused).
  • Shopify will ask a few quick questions about your business goals, such as what you plan to sell.

    👉 Pro Tip: Choose a store name that matches your niche and is easy to remember, as this will help in branding.

Step 2: Choose and Customize a Theme

  • Head to the Shopify Theme Store, where you’ll find both free and premium themes.
  • Pick a theme that suits your product category (fashion, electronics, health, etc.).
  • Use Shopify’s drag-and-drop editor to customize:
    • Upload your logo
    • Adjust colors and fonts to match your brand identity
    • Organize your homepage sections (banners, featured products, testimonials, etc.)

      👉 Pro Tip: Keep your store design clean and mobile-friendly since most buyers shop using smartphones.

Step 3: Add Your Products

  • In your Shopify dashboard, click Products → Add Product.
  • Enter key details:
    • Product Title & Description – Use clear, engaging language with keywords.
    • High-Quality Images – Multiple angles and lifestyle shots build trust.
    • Pricing & Inventory – Set product price, compare-at price (for discounts), and track inventory.
    • Shipping Details – Add weight and package size for accurate shipping rates.

      👉 Pro Tip: Write SEO-friendly product descriptions to improve Google rankings and attract organic traffic.

Step 4: Set Up Payments

  • Go to Settings → Payments.
  • Shopify offers multiple payment gateways:
    • Shopify Payments (fastest setup, supports major credit/debit cards)
    • PayPal, Stripe, UPI (India), or third-party providers
  • Enable multiple payment options so customers can pay easily.

    👉 Pro Tip: Offering digital wallets and BNPL (Buy Now, Pay Later) options can boost conversion rates.

Step 5: Configure Shipping Settings

  • Navigate to Settings → Shipping and Delivery.
  • Decide:
    • Shipping Zones – Local, national, or international delivery
    • Shipping Rates – Free, flat-rate, or real-time carrier rates
    • Delivery Options – Standard, express, or same-day delivery

      👉 Pro Tip: Free shipping on minimum orders is a great way to increase average cart value.

Step 6: Test & Launch Your Store

  • Buy a custom domain name (e.g., www.yourstore.com) directly from Shopify or a third-party provider.
  • Preview your store and test everything:
    • Add a product to cart
    • Check the checkout process
    • Verify payment gateways
    • Confirm email notifications
  • Once everything works smoothly, hit “Launch Store” and start selling!

    👉 Pro Tip: Before launch, enable Google Analytics and Facebook Pixel to track performance and run ads effectively.

Shopify vs Other eCommerce Platforms

PlatformEase of UseCostCustomizationBest For
ShopifyVery easyModerateHighBeginners & growing stores
WooCommerceRequires WordPressLowerVery highTech-savvy users
MagentoComplexHighVery highLarge enterprises
Wix eCommerceEasyLowLimitedSmall businesses
BigCommerceEasySimilar to ShopifyHighMedium to large stores

Read also: Shopify vs WooCommerce vs Magento

Advantages of Using Shopify

Shopify is one of the most popular and trusted eCommerce platforms worldwide—and for good reason. It offers everything you need to start, manage, and grow an online business efficiently. Here are the key advantages of using Shopify for your eCommerce store:

1. Quick & Easy Setup

One of the biggest strengths of Shopify is its simple and fast setup process. You don’t need any coding or technical expertise to get started. With just a few clicks, you can sign up, choose a theme, add your products, and launch your store—all within a few hours.
This ease of setup makes Shopify an ideal choice for beginners who want to focus more on selling rather than managing technical aspects.

2. Wide Range of Themes & Apps

Shopify’s Theme Store and App Store offer thousands of customization options to design and expand your store’s functionality.
Whether you want a modern minimalist design or powerful features like upselling tools, abandoned cart recovery, inventory tracking, or advanced marketing automation, Shopify has an app or theme for it.
These tools help you build a unique and professional-looking store that aligns perfectly with your brand vision.

3. Secure & Reliable Hosting

Security is a top priority for any online business—and Shopify takes it seriously. It provides fast, secure, and scalable hosting with 99.9% uptime, ensuring your store is always online and running smoothly.
Each Shopify store includes SSL certification to protect sensitive customer data and Level 1 PCI DSS compliance for safe online transactions. This gives both you and your customers complete peace of mind when shopping on your site.

4. Multiple Payment Options

Shopify makes it incredibly easy to accept payments from customers around the world.
You can use Shopify Payments, or integrate with other gateways like PayPal, Stripe, Razorpay, and UPI. This flexibility ensures that your customers can pay through their preferred method, improving convenience and boosting sales conversions.

5. Excellent Customer Support

Shopify offers 24/7 customer support through live chat, email, and community forums. Their dedicated team helps you troubleshoot issues, answer queries, and guide you through the platform’s tools.
In addition, Shopify’s help center and knowledge base include tutorials, documentation, and video guides—making it easy to learn and resolve problems independently.

Disadvantages of Shopify

While Shopify is a robust and user-friendly platform, it’s important to understand its potential drawbacks before you invest. Here are some limitations you should be aware of:

1. Monthly Subscription Costs

Shopify operates on a subscription-based pricing model, meaning you’ll need to pay a recurring monthly fee to keep your store active.
Although the basic plan is affordable, costs increase as you upgrade to higher-tier plans for additional features or scalability. For startups or small businesses with limited budgets, these expenses can add up over time and impact profitability.

2. Transaction Fees (If Not Using Shopify Payments)

If you decide not to use Shopify Payments, the platform charges extra transaction fees on each sale. This can affect your profit margins, especially when you’re already paying gateway fees to third-party providers like PayPal or Stripe.
Using Shopify Payments helps you avoid these additional charges and simplifies payment processing.

3. Limited Customization Compared to Fully Coded Websites

Although Shopify offers flexibility through its themes and apps, it still has customization limits compared to a fully coded custom-built website.
Some advanced design features or unique store functionalities may require developer assistance or paid third-party apps, increasing both cost and dependency.

4. App Dependency for Advanced Features

Many of Shopify’s advanced features—such as detailed analytics, custom checkout options, advanced SEO tools, or specialized marketing integrations—require paid apps.
Over time, relying on too many apps can increase your monthly expenses, slow down website performance, and make store management more complex.

5. Learning Curve for Beginners

Even though Shopify is beginner-friendly, there’s still a learning curve involved.
New users may initially find it challenging to understand store settings, app integrations, theme customizations, and backend configurations.
However, with practice and by exploring Shopify’s guides and community resources, most users quickly become comfortable with the platform.

Is Shopify Right for You?

Shopify is ideal if you are:

  • A beginner who wants an easy start
  • A small or medium business looking to grow online
  • A freelancer selling services or digital products
  • A brand owner planning to scale globally

If you want complete control and technical freedom, platforms like WooCommerce or Magento might suit you better.

FAQs About Shopify

Q1. Is Shopify good for beginners?
Yes, Shopify is one of the best platforms for beginners. It has a simple drag-and-drop editor, ready-made themes, and built-in payment options. You don’t need coding knowledge, and with 24/7 support, you can easily launch your first online store in just a few hours.

Q2. Can I use Shopify for free?
Shopify does not offer a permanent free plan, but it provides a 3-day free trial. After that, you need to choose a paid plan starting at $5/month. This trial lets you explore features, add products, and design your store before making a payment commitment.

Q3. Do I need technical knowledge to use Shopify?
No, Shopify is designed for people with little to no technical background. Everything from store setup to product management is user-friendly. You can customize your store using drag-and-drop features, and if you want advanced customization, you can use apps or hire experts.

Q4. Can I sell physical and digital products on Shopify?
Yes, Shopify supports both. You can sell physical products like clothes or gadgets and digital items like eBooks, courses, and music. There are apps that make digital product delivery automatic, so your customers instantly receive their files after purchase.

Q5. Does Shopify allow international selling?
Yes, Shopify supports global selling. You can add multiple currencies, languages, and international shipping options. Shopify also integrates with global payment gateways, making it easier for you to reach customers worldwide and scale your business across countries.

Final Thoughts

Shopify is more than just a tool — it’s a complete ecosystem for eCommerce success. From designing your store to handling payments and shipping, it takes care of the technical side so you can focus on growing your business.

If you’re a beginner looking to start your first online store, Shopify is a safe, easy, and reliable choice. With its flexibility, scalability, and global reach, it’s no surprise why millions of businesses trust Shopify to power their online sales.

Kailash Mishra

Kailash Mishra Is a Co-Founder & Director at BinaryMetrix. He is a tech-savvy entrepreneur helping businesses grow through smart IT solutions. With expertise in mobile apps, digital marketing, and web development, he shares insights on digital trends, business strategies, and tech innovation.

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