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What is Shopify? All Features, Plans & FAQs You Should Know

September 8, 2025
What is Shopify? All Features, Plans & FAQs You Should Know

If you’ve ever thought about starting an online store, chances are you’ve come across the name Shopify. It is one of the most popular eCommerce platforms in the world, powering more than 4 million online stores. Whether you’re a small business owner, a freelancer, or someone looking to build a brand from scratch, Shopify offers everything you need to sell online — without needing to be a tech expert.

In this detailed guide, we’ll explain:

What is Shopify?

Shopify is a powerful, cloud-based eCommerce platform designed to help individuals, small businesses, and large enterprises create, manage, and grow their online stores with ease. It offers an all-in-one solution, integrating website creation, product management, payment processing, shipping solutions, and marketing tools into a single, user-friendly platform.

One of Shopify’s biggest advantages is that it requires no advanced technical skills. You don’t need to worry about coding, server setup, or complex backend configurations—Shopify handles all the technical aspects for you. This allows you to focus entirely on what matters most: showcasing your products, reaching customers, and scaling your business.

Whether you’re just starting out or running a large-scale online enterprise, Shopify provides the flexibility, tools, and support you need to turn your eCommerce vision into reality.

Why is Shopify So Popular?

The main reason Shopify is so popular is its simplicity combined with powerful features. Unlike traditional website development, you don’t need to hire a web developer or learn coding. Everything is designed for ease of use, especially for beginners.

Key Reasons for Shopify’s Popularity

Feature Why It’s Popular
Ease of Use Drag-and-drop interface, no coding required
Scalability Works for small startups as well as large enterprises
Payment Options 100+ payment gateways
Mobile-Friendly Stores look great on smartphones automatically
App Store 8,000+ apps to add extra features
24/7 Support Live chat, email, and phone support

Shopify Features for Beginners

Here are some of the best features that make Shopify a complete eCommerce solution:

  1. Themes and Templates – 100+ professional designs to make your store attractive.
  2. App Store – Add tools for SEO, marketing, shipping, reviews, and more.
  3. Multiple Sales Channels – Sell on Facebook, Instagram, TikTok, Amazon, and eBay.
  4. Shopify Payments – Accept credit/debit cards and online payments instantly.
  5. Mobile App – Manage your store from anywhere.
  6. Analytics Dashboard – Track sales, orders, and customer behavior.

Shopify Pricing Plans

Shopify offers different plans depending on your needs.

Plan Monthly Cost Best For Features
Basic $39/month Beginners Online store, 2 staff accounts, basic reports
Shopify $105/month Growing businesses More reports, 5 staff accounts, better shipping rates
Advanced $399/month Large businesses 15 staff accounts, advanced reports, lowest transaction fees
Starter $5/month Social media sellers Sell via links, no full online store
Shopify Plus Custom pricing Enterprises Custom features, unlimited scalability

Step-by-Step Guide to Creating a Shopify Store

Setting up a Shopify store is easier than you think, but to make it successful, you need to follow each step carefully. Here’s a detailed, beginner-friendly guide:

Step 1: Sign Up for Shopify

  • Visit Shopify.com and click on Start Free Trial.
  • Enter your email address, password, and store name (make it unique and brand-focused).
  • Shopify will ask a few quick questions about your business goals, such as what you plan to sell.

    👉 Pro Tip: Choose a store name that matches your niche and is easy to remember, as this will help in branding.

Step 2: Choose and Customize a Theme

  • Head to the Shopify Theme Store, where you’ll find both free and premium themes.
  • Pick a theme that suits your product category (fashion, electronics, health, etc.).
  • Use Shopify’s drag-and-drop editor to customize:
    • Upload your logo
    • Adjust colors and fonts to match your brand identity
    • Organize your homepage sections (banners, featured products, testimonials, etc.)

      👉 Pro Tip: Keep your store design clean and mobile-friendly since most buyers shop using smartphones.

Step 3: Add Your Products

  • In your Shopify dashboard, click Products → Add Product.
  • Enter key details:
    • Product Title & Description – Use clear, engaging language with keywords.
    • High-Quality Images – Multiple angles and lifestyle shots build trust.
    • Pricing & Inventory – Set product price, compare-at price (for discounts), and track inventory.
    • Shipping Details – Add weight and package size for accurate shipping rates.

      👉 Pro Tip: Write SEO-friendly product descriptions to improve Google rankings and attract organic traffic.

Step 4: Set Up Payments

  • Go to Settings → Payments.
  • Shopify offers multiple payment gateways:
    • Shopify Payments (fastest setup, supports major credit/debit cards)
    • PayPal, Stripe, UPI (India), or third-party providers
  • Enable multiple payment options so customers can pay easily.

    👉 Pro Tip: Offering digital wallets and BNPL (Buy Now, Pay Later) options can boost conversion rates.

Step 5: Configure Shipping Settings

  • Navigate to Settings → Shipping and Delivery.
  • Decide:
    • Shipping Zones – Local, national, or international delivery
    • Shipping Rates – Free, flat-rate, or real-time carrier rates
    • Delivery Options – Standard, express, or same-day delivery

      👉 Pro Tip: Free shipping on minimum orders is a great way to increase average cart value.

Step 6: Test & Launch Your Store

  • Buy a custom domain name (e.g., www.yourstore.com) directly from Shopify or a third-party provider.
  • Preview your store and test everything:
    • Add a product to cart
    • Check the checkout process
    • Verify payment gateways
    • Confirm email notifications
  • Once everything works smoothly, hit “Launch Store” and start selling!

    👉 Pro Tip: Before launch, enable Google Analytics and Facebook Pixel to track performance and run ads effectively.

Shopify vs Other eCommerce Platforms

Platform Ease of Use Cost Customization Best For
Shopify Very easy Moderate High Beginners & growing stores
WooCommerce Requires WordPress Lower Very high Tech-savvy users
Magento Complex High Very high Large enterprises
Wix eCommerce Easy Low Limited Small businesses
BigCommerce Easy Similar to Shopify High Medium to large stores

👉 Verdict: Shopify is the best balance of ease, features, and scalability for beginners.

Advantages of Using Shopify

Quick & Easy Setup
Shopify is designed for beginners as well as professionals. You don’t need coding or technical expertise—just sign up, choose a theme, and start selling within hours.

Wide Range of Themes & Apps
The Shopify Theme Store and App Store offer thousands of options to customize your store. Whether you want a sleek minimal design or advanced features like upselling, inventory management, or marketing tools—you’ll find it all.

Secure & Reliable Hosting
Shopify provides fast, secure, and scalable hosting. With 99.9% uptime, SSL certificates, and Level 1 PCI DSS compliance, your store and customer data stay protected at all times.

Multiple Payment Options
From Shopify Payments to PayPal, Stripe, UPI, and credit cards—you can accept payments from customers worldwide, making transactions smooth and convenient.

Excellent Customer Support
Shopify offers 24/7 customer support through live chat, email, and forums. Plus, their knowledge base and community provide step-by-step guides and solutions to common issues.

Disadvantages of Shopify

While Shopify is one of the most popular eCommerce platforms, it does have some limitations that business owners should be aware of:

  1. Monthly Subscription Costs: Shopify works on a subscription model, meaning you need to pay a recurring monthly fee. While the basic plan is affordable, the cost increases as you upgrade to higher plans for more features. For small businesses or startups with tight budgets, this can become a significant expense over time.
  2. Transaction Fees (If Not Using Shopify Payments): If you choose not to use Shopify Payments, the platform charges additional transaction fees on each sale. This can reduce your profit margins, especially if you already pay high fees to third-party payment gateways like PayPal or Stripe.
  3. Limited Customization Compared to Fully Coded Websites: Shopify provides flexibility through themes and apps, but it still has restrictions compared to building a store from scratch with custom coding. Some advanced features or unique design elements may require expensive third-party apps or a developer’s help, which can increase costs.
  4. App Dependency for Advanced Features: Many advanced features (like advanced reporting, custom checkout options, or specialized marketing tools) require paid apps. Relying heavily on apps can make your store more expensive to run and sometimes cause performance issues.
  5. Learning Curve for Beginners: While Shopify is easier than coding, beginners may still face challenges in understanding settings, app integrations, or theme customizations. It takes some time to fully grasp how to use all the tools efficiently.

Is Shopify Right for You?

Shopify is ideal if you are:

  • A beginner who wants an easy start
  • A small or medium business looking to grow online
  • A freelancer selling services or digital products
  • A brand owner planning to scale globally

If you want complete control and technical freedom, platforms like WooCommerce or Magento might suit you better.

FAQs About Shopify

Q1. Is Shopify good for beginners?
Yes, Shopify is one of the best platforms for beginners. It has a simple drag-and-drop editor, ready-made themes, and built-in payment options. You don’t need coding knowledge, and with 24/7 support, you can easily launch your first online store in just a few hours.

Q2. Can I use Shopify for free?
Shopify does not offer a permanent free plan, but it provides a 3-day free trial. After that, you need to choose a paid plan starting at $5/month. This trial lets you explore features, add products, and design your store before making a payment commitment.

Q3. Do I need technical knowledge to use Shopify?
No, Shopify is designed for people with little to no technical background. Everything from store setup to product management is user-friendly. You can customize your store using drag-and-drop features, and if you want advanced customization, you can use apps or hire experts.

Q4. Can I sell physical and digital products on Shopify?
Yes, Shopify supports both. You can sell physical products like clothes or gadgets and digital items like eBooks, courses, and music. There are apps that make digital product delivery automatic, so your customers instantly receive their files after purchase.

Q5. Does Shopify allow international selling?
Yes, Shopify supports global selling. You can add multiple currencies, languages, and international shipping options. Shopify also integrates with global payment gateways, making it easier for you to reach customers worldwide and scale your business across countries.

Final Thoughts

Shopify is more than just a tool — it’s a complete ecosystem for eCommerce success. From designing your store to handling payments and shipping, it takes care of the technical side so you can focus on growing your business.

If you’re a beginner looking to start your first online store, Shopify is a safe, easy, and reliable choice. With its flexibility, scalability, and global reach, it’s no surprise why millions of businesses trust Shopify to power their online sales.

Kailash Mishra

Kailash Mishra Is a Co-Founder & Director at BinaryMetrix. He is a tech-savvy entrepreneur helping businesses grow through smart IT solutions. With expertise in mobile apps, digital marketing, and web development, he shares insights on digital trends, business strategies, and tech innovation.

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